C-Land Guest Services has a 30 day return policy. The customer must pay for the return shipping of the product. The product must be in new condition as received. A valid reason must be given for return.
All Products are shipped FOB our locations. If there was a damage problem with your order - you must accept the product and email email@example.com within 36 hours of receipt. We will help you submit a claim to UPS if you need assistance. Do not allow UPS to take the package - no matter what the driver says as it will hold up any replacement shipment and claim. Please take pictures of the damaged goods so we can include them inthe claim to UPS.